Orthopedic Private Practice Administrative Assistant
About The Position
We are a patient-focused private Hand and Orthopedic practice dedicated to providing exceptional care. Our team values professionalism, efficiency, and compassion, and we are seeking an organized and proactive Administrative Assistant to support our front and back office operations. Position Summary: The Administrative Assistant will play a key role in ensuring the smooth operation of our practice. This position involves patient-facing duties, office management tasks, medical records management, assistance with the collection process, and coordination with clinical staff. The ideal candidate is detail-oriented, has excellent communication skills, and thrives in a fast-paced healthcare environment. The Administrative Assistant will also assist with special projects to support the growth and efficiency of the practice.
Requirements
- High school diploma or equivalent; Associate's degree preferred
- Prior experience in healthcare administration, preferably in an orthopedic or surgical setting
- Experience managing medical records and working with EMR systems --NextGen
- Knowledge of billing and collection processes a plus
- Proficiency with Microsoft Office Suite and general office software
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Professional, friendly, and compassionate demeanor
- Ability to maintain confidentiality and handle sensitive information
- Flexibility to take on special projects as needed
Responsibilities
- Back up the front desk during peak clinic hours to ensure smooth patient flow
- Greet and assist patients in-person and via phone, ensuring a welcoming experience
- Schedule and confirm patient follow-up appointments
- Manage patient records, including data entry, filing, retrieval, and overall medical records management in compliance with HIPAA regulations
- Assist with pre-encounter insurance verification and billing-related inquiries
- Support the collection process by assisting patients with payments, setting up payment plans, and following up on outstanding surgery prepay balances
- Generate and work billing-related reports to support accurate and timely financial operations
- Coordinate office workflow and support clinical staff as needed
- Handle general administrative tasks such as faxing, scanning, and mailing
- Maintain office supplies and coordinate with vendors
- Prepare patient documents, reports, and correspondence
- Assist with office organizational tasks and other special projects
- Ensure compliance with HIPAA and office policies
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
