Administrative Assistant

SERVPRO of Allentown • Moosic, PA

23h • Onsite

About The Position

SERVPRO® is a trusted leader in cleanup and restoration services, helping homeowners and businesses recover from fire, water, mold, and storm damage. Our Scranton team is growing, and we’re looking for a motivated, organized, and customer-focused Administrative Assistant to be the friendly first point of contact for our office. If you enjoy working in a fast-paced environment, are comfortable with technology, and take pride in providing excellent customer service, this could be a great opportunity to start or grow your career. This is an entry-level administrative assistant role that supports daily office operations and plays a key role in delivering a positive experience for our customers. You’ll handle incoming calls, assist with administrative tasks, and help keep the office organized and running smoothly.

Requirements

• Prior experience in an administrative assistant or office support role preferred
• Strong computer skills and comfort working with software and technology
• Excellent phone presence and communication skills
• Customer service experience required
• Organized, detail-oriented, and dependable
• Ability to multitask and work effectively in a fast-paced office
• Professional attitude with a willingness to learn

Nice To Haves

• Experience using Google Workspace (G Suite) is a plus

Responsibilities

• Answer incoming phone calls professionally and confidently
• Greet and assist customers with empathy and professionalism
• Schedule appointments and route calls/messages appropriately
• Perform general administrative duties (data entry, filing, document management)
• Work daily with computer systems and office software
• Utilize Google Workspace (Gmail, Google Docs, Sheets, Calendar)
• Assist office staff with clerical and organizational support
• Maintain accurate records and customer information

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Relocation bonus
• Signing bonus
• Training & development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed