Administrative Assistant

Ameriprise Financial Services, LLC•Dearborn, MI

12d•Onsite

About The Position

We are a growing financial advisory firm seeking a part-time, in-office Administrative Assistant to join our small, collaborative team. This is a great opportunity for someone who enjoys a warm, fast-paced, client-facing environment and takes pride in keeping things organized and running smoothly. The ideal candidate has prior office experience, is highly organized, tech-savvy, and a strong communicator. This role is a mix of client-facing interaction and behind-the-scenes administrative support, so professionalism, attention to detail, and a positive attitude are essential. Join us as a Client Service Specialist and become a vital part of a vibrant team committed to delivering outstanding service while advancing your career in a thriving industry! At Ameriprise Financial, we’re not just in the business of helping clients with their financial goals – we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you’re motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial. This position is with an Ameriprise Financial Franchise owner. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Requirements

Prior office or client service experience
Strong project management skills with the ability to juggle multiple priorities effectively
Excellent communication skills—both verbal and written—to clearly convey information

Responsibilities

Calendar management and scheduling for multiple advisors
Support onboarding processes for new clients
Answer questions and provide readily available information to clients, if requested and as allowable, as it relates to servicing their accounts
Conduct transaction paperwork requests as directed by financial advisor(s) and associate financial advisor(s)
Work with the corporate office to ensure accurate account setup and resolve issues
Serve as the main liaison between clients and internal teams, ensuring clear communication and timely resolution of issues
Maintain files and records
Perform other allowable duties as assigned by the financial advisor(s) and associate financial advisor(s)