Administrative Assistant

High Point & SEMCOA•New Bedford, MA

5d•$21 - $26

About The Position

The Massachusetts impaired driving administrative assistant will work closely with the Program Director, Departments of Probation and also the clients. Candidate will schedule appointments, provide administrative and clerical support to clinical and non-clinical staff. Candidate to be efficient with Outlook programming and Excel. Candidate will demonstrate behaviors that recognize the rights of patients as defined by the patient rights. Candidate will also need to complete tasks in a timely, confidential, and accurate manner.

Requirements

Present as courteous and professional
Demonstrated flexibility, dependability, and ability to multiply task
Excellent verbal and written communication skills, including the ability to organize ideas in logical and clear fashion as well as be able to format memos, letters, etc.
Exceptional organizational skills
Proficiency and knowledge of basic computer skills; including various software programs
Ability to learn, use, and train the use of our electronic medical records
An understanding of the relationship between substance use and mental health issues and/or self-help programs
An understanding of boundaries and ethics, a must
Comply with Federal Regulations, 42 CFR Part 2, Substance Abuse Confidentiality Regulations and HIPAA Regulations
Work well within a team environment
Ability to plan duties for maximum effectiveness and efficiency

Responsibilities

Works directly with Office Manager & the Site/Program Director
Answer multi-line telephone and greet visitors
Attends, takes, maintains, and distributes meeting minutes, as needed
Schedules appointments
Provide administrative and clerical support to clinical and non-clinical staff
Attend training's as outlined within the Employee Handbook
Complete assigned tasks in a timely, confidential, and accurate manner
Creates and maintains various databases, forms, and reports
Complete insurance verification and prior authorizations, as needed
Complete registration of patients
Maintains boundaries and keeps all information received confidential
Demonstrates behaviors that recognize the rights of patients as defined by High Point policies
Other duties as assigned by Office Manager & the Site/Program Director