Administrative Assistant

Cedar Falls•Cedar Falls, IA

1d•Onsite

About The Position

Successful candidates will have experience in an office setting. This position assists the business owners, management team, and team members with a variety of tasks including processing invoices, collecting payments, customer service follow up, answering phones, using multiple types of software, and interfacing with customers and suppliers. Experience with Outlook and Excel are a must. Strong mathematical, customer service, and problem-solving skills are preferred. The current position is for 16-20 hours a week, with potential to become more hours in the future.

Requirements

High school diploma/GED required
Ability to interpret mathematical information
Experience and skill with Microsoft© Office applications required
Comfortable with using multiple types of software
Personal time management and organizational skills
Verbal and written communication skills
Dependable and adaptable to operate within a fast-paced work environment
Ability to manage highly confidential information

Nice To Haves

Previous administrative assistant experience preferred but not required
Experience with QuickBooks accounting software is strongly preferred
Strong mathematical, customer service, and problem-solving skills

Responsibilities

Answer telephone calls, greet visitors, and resolve routine and complex inquiries
Assist with company events and shop tasks
Enter jobs into ServiceMaster CRM, captures relevant customer and job information
Enter invoicing/expenses into QuickBooks accounting system
Operate a personal computer and appropriate software packages or its equivalent
Call customers to collect payments
Assist other departments within the company
Understand ServiceMaster operating systems and the services we offer