Part-Time Administrative Assistant

Howard Hanna•Monroeville, PA

29d•Onsite

About The Position

The Administrative Assistant works closely with the Sales Manager to focus on certain agent and branch functions in order to provide necessary support to the agents and branch to create a more effective and efficient branch operation.

Requirements

Associate degree or 3-5 years branch operations preferred
Proven ability to work well with a varied group of individuals while maintaining a positive and professional manner with all levels of management, agents and staff in person and in writing
Ability to communicate in a clear, concise and professional manner with all levels of management, agents and staff both in person and in writing
Proficiency in Outlook, Excel, Word
Proficiency in managing social media platforms including Facebook and Instagram
Ability to train one on one or in small group settings
High organizational skills in managing multiple projects simultaneously
Ability to adjust direction when situation warrants
Work independently without regular direct supervision
Ability to multi-task and organize such that tasks are completed in an efficient and timely manner

Responsibilities

Schedule, promote and support agents individually and in group settings on the Howard Hanna Mar/Tech tools with a goal of increasing adoption and efficiency
Onboarding new and experienced agents
Process paperwork for agent departures and transfers
Maintain all office purchasing/supplies
Maintain all branch workrooms, supplies and equipment, including building maintenance supplies, directional signs, office supplies, warehouse stock items, copier/printer toner
Manage branch floor duty/opportunity schedules
Assist sales managers with recruiting packages
Provide assistance to agents with copiers, computers, and phones - assisting IT department as needed
Troubleshoot agent ordering
Submit appropriate Help Desk Tickets to receive tech support/troubleshooting for office equipment
Assist sales manager with office social media posts including Facebook and Instagram
New agent training including business systems/technology, paperwork procedures
Sales meetings agendas
Process outgoing mail and distribute incoming mail
Other various administrative agent training and or support to sales managers with RVP approval