Administrative Assistant (Front Desk Reception)
About The Position
The Department of Health & Human Services is recruiting for a talented Administrative Assistant! This position provides front desk reception support for the Department of Health and Human Services at the Human Services Center building. This position includes greeting visitors, answering phones, responding to and interacting with the public, as well as serving as a source of information for staff and the public. The specific duties of the Waukesha County Department of Health and Human Services (WCDHHS) Administrative Assistant include: Answer and transfer calls using a multi-line phone system. Provide information and referral to other departments and outside agencies. Maintain staff phone list and HHS guide utilizing MS Office program. Check in clients and direct to proper area of the building Ability to take payments using an electronic cashiering system. Page staff in the building. Heavy use of the Outlook calendaring system. Troubleshoot office equipment. Various mailing projects. Follows and adheres to County policies, procedures and federal, state, and local regulations. Hours for this position are from 7:45 AM to 4:45 PM. Ability to type 40 WPM. Performs other duties as apparent or assigned. Maintain both the faxes and the HHS email box.
Requirements
- High School Diploma or GED.
- Ability to type 40 WPM.
Responsibilities
- Answer and transfer calls using a multi-line phone system.
- Provide information and referral to other departments and outside agencies.
- Maintain staff phone list and HHS guide utilizing MS Office program.
- Check in clients and direct to proper area of the building
- Ability to take payments using an electronic cashiering system.
- Page staff in the building.
- Heavy use of the Outlook calendaring system.
- Troubleshoot office equipment.
- Various mailing projects.
- Follows and adheres to County policies, procedures and federal, state, and local regulations.
- Maintain both the faxes and the HHS email box.
- Performs other duties as apparent or assigned.
Benefits
- Waukesha County provides a comprehensive compensation and benefits package including excellent health/dental/vision, life insurance, generous paid time off (vacation, 10 holidays, 3 floating holidays, ample accrued sick time that rolls over each year), an exceptional pension plan with employer match and lifetime retirement payment plus an optional tax advantaged 457 retirement savings plan.
- Employee well-being is promoted through a balanced work-life culture and through an exceptional employee wellness program that offers a variety of programs and tools to help promote an employee's wellness and health, including an on-site health & wellness clinic.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
