Administrative Assistant

HEI Hotels & Resorts•Lahaina, HI

3d•$46 - $46

About The Position

Set along the pristine Kaanapali Beach shoreline is The Whaler Resort on Ka'anapali Beach, a condominium resort that exudes leisure and relaxation. Comprised of two 12-story towers on six acres of lush tropical landscaping, guests spend days dipping in the pool, catching sunsets on the beachfront, and unwinding by the fire pits. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice and we are excited to have the opportunity to talk to you about opportunities to join our team! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Assist the General Manager and Executive Committee in the administrative functions required for effective management of the hotel.

Requirements

Hotel experience preferred.
Must communicate well with guests.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy.
Ability to access and accurately input information into a computer using Microsoft Office Suite software with or without reasonable accommodation.
Typing proficiency at a minimum of75 wpm with or without reasonable accommodation.
Ability to follow written and/or verbal instructions.
Ability to stand and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation.
Ability to set-up and maintain filing systems.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Responsibilities

Maintains all files, correspondence, and records in the department.
Typing and filing.
Assists General Manager in all aspects of the Executive Office.
Coordinates meeting set-ups and performs minute taking, transcribing and distribution of the following: Executive Committee, Staff Meeting, and Miscellaneous Meetings.
Performs special requests of the General Manager such as travel arrangements (flight and room).
Performs telephone duties which require answering telephones, messages, forwarding calls to appropriate person, assisting caller in resolving questions.
Coordinates and delegates distribution of incoming and outgoing correspondence to in-house, HEI Hotels and Resorts and other areas.
Assists in organizing trace system to ensure all correspondence memos reports are completed, distributed properly and on appropriate time schedule.
Coordinates daily payroll for Executive Office.
Handles individual reservations for VIP clients.
Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
HEI also provides pet insurance through the ASPCA.
For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

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