Administrative Assistant

Vibrant LLC•North Liberty, IA

About The Position

Vibrant is searching for an Administrative Assistant who will support our mission. The Administrative Assistant provides support to our managers and employees, assisting in daily office needs and our company’s general administrative activities. Helps ensure that all interactions between the organization and others are positive and productive. Responsible for confidential and time sensitive material.

Requirements

Demonstrated customer service skills and ability to de-escalate situations
Computer/keyboarding skills: Microsoft office, excel, PowerPoint, Adobe
Have an interest in serving the elderly or people with disabilities
Excellent verbal and written communication skills
Ability to provide customer service to all types of people of different age, race, gender, socioeconomic status and special needs.
Ability to manage multiple projects and deadlines; and thrive in a fast-paced environment
Have a positive attitude and be a team player
Ability to drive to work site locations
Valid Driver’s License and auto insurance
Ability to lift 25-50 lbs., bend, twist, kneel, reach, push, pull and carry

Responsibilities

Answer phones, emails, and texts to provide customer service to our field staff, clients and their families and referral sources
Provide daily scheduling needs
Greet, welcome and provide general support to all visitors
Assist with documentation requirements
Prepare marketing, intake and onboarding materials
Assist with annual client paperwork
Basic office functions – scanning, sorting/preparing mail, filing, preparing documents etc.
Order and maintain office supplies
Run operational reports as directed from Management/Administration
Create/manage content for social media and/or website blogs
Always represent the agency professionally
Other duties as assigned