The Administrative Assistant is a key member of the concierge team, serving as the lead customer service ambassador for designated Paley Institute physicians. This role is primarily responsible for office and surgical scheduling, calendar management, and warmly greeting all patients and their guests visiting the Paley Institute. The position acts as a primary point of contact, taking a lead role in coordinating the surgical schedule, assisting front-desk concierge operations for assigned physicians, and collaborating closely with the Institute’s Practice Manager and Physician Staff. The Administrative Assistant is accountable for ensuring the designated physician staff's calendar is consistently current, accurate, and detailed. They will oversee one or more scheduling projects of significant importance and delegate necessary administrative support. This role consistently demonstrates teamwork and serves as a role model for other administrative staff, setting the standard for providing the highest quality of service and positive impression during each patient interaction. The company encourages passion for patient-centered care and offers opportunities to make a meaningful impact.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees