Administrative Assistant

One Love Agency•Idaho Falls, ID

4d•$16 - $18

About The Position

We are seeking a highly organized and compassionate individual to join our mental health agency as an Administrator. In this key role, you will be responsible for facilitating administrative operations while prioritizing the well-being of our staff, clients, and the overall success of the organization. Your primary focus will be maintaining compliance and ensuring accurate and up-to-date documentation from both clients and staff. If you are passionate about mental health, possess excellent organizational skills, and thrive in a dynamic environment, we invite you to apply.

Requirements

Proven experience in an administrative or managerial role, preferably in a mental health or healthcare setting.
Strong knowledge of compliance requirements and documentation practices in the mental health industry.
Excellent organizational and time management skills, with the ability to multitask and prioritize effectively.
Exceptional interpersonal and communication skills, with the ability to build rapport with staff and clients.
Proficient in using electronic health record (EHR) systems and other relevant software applications.

Responsibilities

Administrative Oversight: Develop and implement administrative policies, procedures, and systems to ensure smooth operations.
Oversee day-to-day administrative activities, including scheduling, record-keeping, and data management.
Provide communication and support to administrative staff, promoting a positive and inclusive work environment.
Compliance and Documentation: Ensure compliance with all applicable laws, regulations, and industry standards.
Monitor and update client and staff documentation, including assessments, treatment plans, progress notes, and other required records.
Conduct regular audits to verify compliance and address any deficiencies promptly.
Contact insurance providers to confirm client coverage, benefits, copays, and pre-authorization requirements.
Client Relations: Maintain a client-centered approach, emphasizing respect, dignity, and confidentiality.
Assist with client intake procedures, ensuring accurate and complete documentation.
Respond promptly to client inquiries and concerns, seeking to resolve issues in a compassionate and efficient manner.
Collaboration and Communication: Collaborate with other department heads and agency leadership to streamline processes and optimize interdepartmental communication.
Attend regular meetings to update staff on administrative matters, policy changes, and organizational updates.