Administrative Assistant- Duke Center for Clinical Learning & Development

Duke Careers•Durham, NC

9d•Onsite

About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Job Summary The Administrative Assistant role will assist the DUHS Center for Clinical Learning & Development by transacting attendance for courses/inservices, help with course registration, serve as a customer service agent for employees asking for help with course registration, support class sign in, room set up, maintain the department calendar, the department information board, and stock the department supplies. On-site at Duke Reigonal Hospital Hours: Monday-Friday 7:30am-4pm Work Performed In addition to tasks outlined in the Administrative Clerk description, examples ofwork at this level may typically include some combination of the following: Independently prepare more complex documentation, reports, charts, graphs, and spreadsheets at designate intervals and as requested. Coordinate special projects. Research budget variance and follow up to resolve issues. Develop advanced presentation materials. Prioritize and resolve inquiries (phone, e-mail, in person). Schedule and maintain calendar of appointments, meetings and travel itineraries, and coordinate related arrangements. Act as a liaison between the department and external groups. Explain policy/procedures to other parties based on knowledge of the company and department guidelines. Collect,compile and analyze moderately complex data and information. Perform other related duties incidental to the work described herein.

Requirements

Creatively uses PC, word processing and other office tools.
Thorough knowledge of department policies, procedures, and goals.
High school education or equivalent.
Two years of administrative support experience of increasing variety and/or complexity

Responsibilities

Transacting attendance for courses/inservices
Help with course registration
Serve as a customer service agent for employees asking for help with course registration
Support class sign in
Room set up
Maintain the department calendar
Maintain the department information board
Stock the department supplies
Independently prepare more complex documentation, reports, charts, graphs, and spreadsheets at designate intervals and as requested.
Coordinate special projects.
Research budget variance and follow up to resolve issues.
Develop advanced presentation materials.
Prioritize and resolve inquiries (phone, e-mail, in person).
Schedule and maintain calendar of appointments, meetings and travel itineraries, and coordinate related arrangements.
Act as a liaison between the department and external groups.
Explain policy/procedures to other parties based on knowledge of the company and department guidelines.
Collect,compile and analyze moderately complex data and information.
Perform other related duties incidental to the work described herein.