Administrative Assistant

State of Montana•Helena, MT

1d•Onsite

About The Position

The Montana Veteran Affairs Division is seeking an Administrative Assistant 3 who has exceptional multitasking abilities and strong attention to detail. This position works in the Veteran Services Program within Montana Veteran Affairs Division and report to the Veteran Service Office Supervisor in Fort Harrison. The Administrative Assistant functions as the primary point of contact for the Helena Veteran Service Office, offering assistance to Montana veterans, spouses, and dependents navigating the claim and benefits process. This role involves conducting thorough specialized research into veteran status and histories, provides administrative support to division management, staff, and field offices. The following items must be submitted with the online state application form to be considered (be sure to mark your attachments as relevant): · Cover Letter · Resume

Requirements

High School Diploma or Equivalent
1 Year Experience in Office Administration or Technology, Office Support, Benefits Administration or Eligibility Determination Experience.
1 Year minimum experience with Microsoft Office Suite.
Other combinations of education and experience may be substituted.
Must pass a background check.

Responsibilities

Greet visitors, answer inquiries, and direct visitors to the appropriate person according to their needs.
Answer telephones and give information to callers, record messages, and transfer calls to appropriate individuals.
Handle incoming and outgoing mail, emails, and faxes.
Maintain and enter information into databases.
Proofread documents, records, or other files to ensure accuracy.
Monitor and maintain office supplies and equipment.
Provide services to staff or customers, such as order placement, account information, or invoice processing.
Compose and prepare correspondence of an official and sensitive nature, and coordinate staff input to correspondence.
May manage schedules for managers, professionals, or other employees.
Establish filing systems.