Administrative Assistant for the WCUCOM Office of Academic Success

WILLIAM CAREY UNIVERSITY•Hattiesburg, MS

3d•Onsite

About The Position

Under the supervision of the Director of Academic Success, the Administrative Assistant for the Office of Academic Success is responsible for supporting the Office of Academic Success and the WCUCOM Tutor Center. This job description does not state or imply that these are the only duties to be performed by the employee occupying this position. Duties and responsibilities listed are the essential job function and exclude functions which are incidental to the performance of fundamental job duties.

Requirements

High school diploma and two (plus) years of secretarial/administrative professional job experience
Must have prior experience and familiarity with Microsoft Office Professional software (Word, Excel, Outlook, PowerPoint etc.)
Must have the ability to manage departmental electronic One Drive files
Must be punctual and able to work required hours
Must have excellent organizational and interpersonal skills
Must exhibit courteous, professional customer service skills
Must have the ability to work independently, complete multiple assignments, meet deadlines, exercise good judgment, demonstrate tactfulness and discretion, and maintain confidentiality
Must have excellent verbal and written communication skills
Must have the ability to solve problems effectively

Nice To Haves

Experience in graduate level student affairs, academic affairs, or medical education
Experience in mental health or health care settings
Associates degree or higher in Business Administration, Public Health, Mental Health or Education-related fields

Responsibilities

Assist WCU and WCUCOM in the implementation of the respective Mission Statement(s), Statement(s) of Purpose, Institutional Plan(s), and Financial Plan(s).
Manage the front desk of the Office of Academic Success by greeting students and scheduling meetings for tutors and academic counselors.
Direct students to on campus resources including mental health counselors, academic success counselors, tutors, student affairs, etc.
Handle incoming calls to the Office of Academic Success and direct them appropriately.
Maintain schedules for Director, Academic Counselors, and PAL Tutors.
Communicate with students to alert them of departmental events, schedule changes, and general announcements.
Assist the Director and the Learning and Academic Success Counselors in records management related to the operations of the WCUCOM Tutor Center.
Assist with management of the learning management system TEDU including setting administrative permissions and tutor course rosters.
Schedule use of facilities in the Office of Academic Success and WCUCOM Tutor Center.
Coordinate preparation of orientation materials for students.
Assist in the administration, security, confidentiality and retention of office files.
Maintain and order office supplies for the office and the WCUCOM Tutor Center.
Collect and distribute mail for Office of Academic Success.
Notify WCUCOM Director of Operations when maintenance is necessary within the Academic Success area.
Other duties as assigned