Administrative Assistant

MCI Careers

118d

About The Position

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking an Administrative Assistant to provide support to our leadership team. As an Administrative Assistant you will perform a variety of administrative and clerical tasks. This is an excellent job with many learning and advancement opportunities. The ideal candidate for this role should have an excellent command of the English language, be highly organized and reliable, and have a strong work ethic and attention to detail. Prior administrative experience is recommended but not required. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Requirements

1 year of experience preferred
High School Diploma or equivalent
Exceptional time management skills and ability to multi-task and prioritize work
Strong attention to detail
Excellent organizational and planning skills
Working knowledge of Microsoft Office including Outlook, Excel, Word & PowerPoint
Have a wired, high-speed internet connection (Download speed of 20Mbps+)
Ability to type swiftly and accurately (20+ words a minute)

Responsibilities

Perform a variety of administrative duties
Answer emails and phone calls
Provide real-time scheduling support by booking appointments and preventing conflicts
Create content to post on the company's Social Media Channels
Prepare presentations according to the instructions given
Make travel arrangements, such as booking flights, cars, hotel, and restaurant reservations
Maintain polite and professional communication via phone, e-mail, and mail
Anticipate the needs of others to ensure their seamless and positive experience
Handle sensitive information in a confidential manner

Benefits

Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.