Administrative Assistant

East Bay Motorsports IncHayward, CA
9h

About The Position

East Bay Motorsports is looking for an enthusiastic, knowledgeable, and experienced full time Administrative Assistant to the Sales Manager and General Manager to join our team. We represent the following brands in our East Bay location: Honda, Yamaha, Kawasaki, Suzuki, Sea-Doo, Can-Am, Polaris, and CF Moto. We value long term relationships with our customers and therefore are looking for candidates with a great attitude, outstanding work ethic, and bilingual.

Requirements

  • Excel, Word, and overall computer literacy a must
  • Organized, detail-oriented, and able to multitask in a fast-paced environment

Nice To Haves

  • Bilingual (Spanish) preferred

Responsibilities

  • Customer Service – answer, screen, and forward incoming phone calls
  • Track incoming calls using developed Excel spreadsheet
  • Direct customers to appropriate department based on product needed – in person or on the phone
  • Direct customers seeking a sales associate or finance associate
  • Learn and understand sales and delivery protocols – coordinate with delivery driver to ensure timely delivery of the correct unit
  • Point of Sale displays and materials – assemble and display as needed
  • Learn CRM system and update new customers in real time
  • Learn product lines carried
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing

Benefits

  • Medical, dental, vision, life, accident, hospital, and critical illness insurance
  • 401k
  • PTO
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