Administrative Assistant

CLP Circular Services•Southington, CT

4h•Onsite

About The Position

This position focuses on performing administrative tasks to support a food scrap collection and logistics operation based in Southington. The Administrative Assistant works closely with the owners to efficiently carry out the back-end responsibilities that make our services possible. This role is essential in maintaining smooth operations, providing excellent customer service, and supporting management with special projects.

Requirements

High School Diploma or GED.
Customer service experience.
Strong verbal and written communication skills via phone and email.
Microsoft Office (Outlook, Word, Excel), experience in data entry.
Competency in reading maps and understanding logistics.
Highly organized and able to manage multiple tasks in a fast-paced environment.

Nice To Haves

A college degree
Knowledge and interest in composting and/or other environmental issues .
Motivated to better the Connecticut community through your work.

Responsibilities

Serve as the primary point of contact for customers by promptly responding to emails and phone calls from existing and prospective clients; assist in fulfilling customer requests whenever possible.
Utilize Customer Relationship Management (CRM) tools to perform service-related tasks.
Draft, file, maintain service agreements and correspondence.
Enter data and generate internal and external reports related to services.
Process customer orders from receipt to fulfillment.
Maintain an organized and efficient office environment.
Assist management with special projects as needed.