Administrative Assistant

Rocket Lab Corporation • Wallops Island, VA

9h • Onsite

About The Position

Rocket Lab is committed to fostering a collaborative and innovative work environment. As an Administrative Assistant at Wallops, you will play a vital role in ensuring smooth day-to-day operations, supporting employee engagement, and delivering an exceptional experience for visitors and staff alike.
The Administrative Assistant & Receptionist is integral to the smooth running of Rocket Lab’s Assembly and Integration Complex (AIC) at Wallops Island. This role is responsible for delivering exceptional visitor experience, managing day-to-day consumables, and supporting Wallops-based employee events and internal communications. The position serves as a central point of contact for employees, contractors, and visitors, ensuring seamless operations and a polished front-of-house experience. Additionally, the role provides administrative support to the Site Operations Manager and Senior Leadership Team for project-based work and event planning. The Administrative Assistant & Receptionist is also responsible for coordinating badging paperwork and housing arrangements for Rocket Lab employees traveling to Wallops.

Requirements

• High School Diploma or GED.
• 2+ years of administrative experience or office support role.
• Proficiency in Microsoft Office products.

Nice To Haves

• Associates degree or higher in Business Administration or a related field.
• Previous reception or office administration experience.
• Familiarity with facilities management or event planning.
• Strong organizational and time management skills with the ability to prioritize tasks effectively.
• Excellent written and verbal communications skills.
• Ability to work independently and collaboratively in a dynamic environment.

Responsibilities

• Develop and maintain key relationships with visitors and contractors to Rocket Lab, ensuring inquiries are handled professionally and delivering a memorable visitor experience while upholding security processes
• Serve as the first point of contact for customers to Wallops, delivering a high level of customer service and driving the Rocket Lab experience.
• Uphold company security policies, ensuring all visitors and employees adhere to security processes
• Maintain a polished and professional front-of-house area
• Support inwards and outwards goods when necessary
• Respond to phone and email-based queries in a timely and professional manner
• Ensure adequate stock levels and proper storage of supplies at AIC, including but not limited to: hygiene products, catering supplies (e.g., snacks, milk, coffee), office supplies as needed
• Assist with travel arrangements for employees and occasionally VIPs traveling domestically and internationally
• Coordinate NASA WFF badging for employees and visitors
• Manage catering administration for employee meals
• Retrieve mail and distribute it to the appropriate staff
• Manage and own the conference room calendar to maintain bookings
• Provide support for project-related work as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED