Administrative Assistant (55190)

ATS FAMILY • Billerica, MA

23d • $21 - $23 • Onsite

About The Position

Applied Technical Services, and the Family of Companies are the leading providers of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members in over 95 locations across the United States.
Our purpose is to create a safe and reliable world and our mission is to deliver assurance through precise technical and professional services.
Cal-Tek is looking for a proactive and highly organized Administrative Assistant to join our team. This full-time role (40 hours/week) is ideal for someone who thrives in a fast-paced environment and enjoys handling a variety of administrative and operational responsibilities. This position plays a critical role in supporting office management, billing and invoicing, scheduling, and client coordination.

Requirements

• 3 - 5 years' customer service and/or relatable experience with a high school (or equivalent) diploma required
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with database systems strongly preferred
• Demonstrated ability to handle sensitive financial and client information with confidentiality and accuracy
• Strong written and verbal communication skills; ability to communicate clearly with both internal stakeholders and external clients
• Exceptional attention to detail with a high level of accuracy in all work performed
• Proven ability to manage multiple tasks simultaneously and prioritize workload effectively in a dynamic environment
• Self-starter with the ability to work independently as well as part of a team
• Experience using standard office equipment (e.g., printers, scanners, fax machines)
• Ability to learn and comply with all company policies and procedures
• Applicants must pass a background check
• Ability to learn and comply with all company policies and procedures.
• Excellent communication skills written and verbal.

Nice To Haves

• Prior customer service or client-facing experience is highly desirable

Responsibilities

• Provide comprehensive administrative and office management support to ensure smooth daily operations in a fast-paced office environment
• Support key financial processes, including billing, invoicing, accounts payable, and accounts receivable, in coordination with internal finance teams
• Interpret and process customer purchase orders in accordance with company policies
• Serve as a primary point of contact for customer inquiries, ensuring professional and timely communication
• Maintain accurate records, reports, and filing systems; organize and archive documentation in compliance with company standards
• Collaborate with other ATS locations to coordinate documentation and work processes
• Perform additional administrative duties and special projects as assigned by management

Benefits

• ATS offers excellent wages and advancement opportunities.
• ATS full-time employee benefits include: medical, dental, vision, 401k, vacation, personal time, and bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees