Administrative Assistant

AMERICAN FACILITY SERVICES INC•Winston-Salem, NC

7d•Hybrid

About The Position

This hybrid role supports Area Managers across TN and NC and is approximately 40% Quality Control and 60% Administrative Support. American Facility Services (AFS) provides reliable custodial and facility services to commercial and industrial clients across multiple states. We focus on quality, accountability, and supporting the teams who deliver our services every day. If you’re organized, dependable, and enjoy supporting both people and operations, AFS would love to hear from you.

Requirements

Pleasant, professional phone presence
Strong communication and organizational skills
Ability to multitask and manage priorities independently
Proficiency in Microsoft Word, Excel, and Outlook
Strong attention to detail and time management
2+ years of administrative experience
Reliable transportation for occasional travel
Comfortable working in a hybrid environment

Nice To Haves

Custodial or facilities experience a plus

Responsibilities

Assist with contract startups and ongoing service needs
Answer phones and manage general inquiries
Maintain databases and spreadsheets
Monitor applications and assist with interviews and hiring
Support Project Managers and Area Managers
Document incidents and assist with reporting
Facilitate supply orders and track inventory
Attend meetings, trainings, and complete assigned projects
Support Area Managers and Team Leads overseeing custodial staff
Travel to client and vendor sites to conduct service evaluations, inspections, and attend training
Ensure service quality and address client concerns
Help implement quality and safety procedures
Assist with scheduling, coverage, and special projects
Occasionally provide hands on minor custodial support as needed
Represent AFS in a professional and positive manner