Administrative Assistant - GCM

TPC Network•Memphis, TN

23h•Onsite

About The Position

TPC Southwind, a private par-70, 7,244-yard golf course located in Southeast Memphis, Tennessee, is home to the FedEx St. Jude Championship and features a modern 34,000 square-foot clubhouse. The TPC Network is seeking an Administrative Assistant for its Golf Course Maintenance (GCM) Operation. This role provides administrative support to the GCM team, interacting with internal clients at all organizational levels, and offers guidance, direction, and information to employees and supervisors at the club.

Requirements

High school diploma or equivalent education.
Thorough knowledge of general business administration practices as would be acquired through two to three years of similar experience in progressively responsible positions.

Nice To Haves

Previous human resources experience preferred.

Responsibilities

Ensure that all employees, vendors and guests are greeted and welcomed in a professional and courteous manner
Provide administrative support to the Golf Course Maintenance (GCM) team which includes: Drafting and typing correspondence, special reports, and presentations
Answering phones and providing information to callers
Coordinating meetings, taking minutes, and preparing follow up reports
Maintaining supervisor’s calendar and travel schedule
Making travel arrangements and completing related travel expense reimbursement requests
Updating calendar of club functions
Open and distribute departmental mail as necessary
Act as a liaison with other departments and outside agencies
Handle and process all incoming invoices for the department
Maintain all reporting and document storage for the GCM Department, such as incident reports, at Club level in accordance to retention policies
Order and stock office supplies for the department
Maintain copy machine service records and supplies
Maintain records of employee meals; submit to Accounting Department every month for proper department allocation
Act as a liaison between club and National Human Resources team
Handle confidential and non-routine information.
Be thoroughly versed in Club policies, procedures, training programs and benefits and be able to communicate accurate information to employees
Process payroll and employee documents for all employees of the Club and transmit the data to National Headquarters weekly
Maintain club employee and payroll records in accordance to retention policies.
Ensure timekeeping system is in proper working order
Maintain up to date inventory of all employment forms and job descriptions.
Responsible for order processing and cost allocation of forms to proper departments
Be knowledgeable of the Fair Labor Standards Act, Federal Wage and Hours Laws and other employee/payroll laws that may have an impact on club operations
Participate in recruitment effort for employees; help coordinate the use of temporary employees, administers pre-employment assessments, background checks, pre-employment drug screening, and conducts reference checks
Conducts new employee orientations and ensures all employees are trained in Service Excellence annually
Coordinate Workers' Compensation and general accident reports and related follow-up
Ensure all employee communications and required postings are accurate, such as employee newsletter, required labor law postings, paycheck stuffers
Special projects or other duties as assigned