Administrative Assistant

Michael & Son Services•Greensboro, NC

15d

About The Position

IF YOU CAN'T, WE CAN! Founded in 1976, and based out of Alexandria, VA, Michael and Son Services, Inc. is the premier provider of Electrical, Plumbing, HVAC, and Restoration services in North Carolina and Virginia. Do you have high standards for excellence and a desire to succeed? Are you looking for an employer who values diversity, high-quality service, and giving back to their community? If so, you've come to the right place, WE are looking for YOU! We're looking for an Administrative Assistant to help manage our Greensboro office. Why Should You Work For Us? Competitive pay rate, depending on experience Medical insurance Dental insurance Vision insurance Flexible Spending Account (FSA) Short term/Long term disability insurance Life insurance Matching 401(k) Retirement Savings Plan Referral bonus program (Earn up to $2,000) Employee discounts

Requirements

Superior professional interpersonal relationship skills
Strong customer service skills
Excellent problem solving and decision making skills
The ability to handle multiple tasks simultaneously and maintain composure under pressure while meeting deadlines
A team player with a "can do" attitude

Nice To Haves

Previous experience working as an administrative assistant in construction or the skilled trades a plus

Responsibilities

Answering and directing phone calls
Routing and dispatching service calls to our technicians in the field
Providing support to field technicians to ensure they have the necessary information and resources to effectively complete their duties
Writing, editing, and proofreading correspondence and documents
Interacting with customers to confirm service appointments, provide updates, and address any concerns
Supporting the manager with data compilation reporting, Excel spreadsheets, and statistical information