Administrative Assistant

Crunch Fitness - CR Holdings•Tampa, FL

5d•Onsite

About The Position

Here We GROW Again! Are you a potential Administrative Assistant and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry. With 95+ locations currently and 100+ locations planned; our Administrative Assistant position offers a tremendous opportunity for growth & career advancement. Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment while pioneering a philosophy of No Judgments. Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. CR Fitness is now accepting applications for a qualified Administrative Assistant to join our fast-growing team! Summary of Responsibilities: Serve as the primary point of contact for assigned clubs, addressing inquiries and resolving membership issues in a timely manner Receive and process all membership changes and billing issues Maintain accurate and up-to-date member information in the company’s database or CRM system. Collaborate with other departments to resolve account discrepancies, billing issues, or membership concerns. Prepare and distribute regular reports on membership activity, billing, or other relevant metrics. Support any other tasks and duties assigned by leadership to support the office

Requirements

High School diploma or equivalency required
Proficient reading and writing skills
Impeccable scheduling and time management skills
Efficient and effective communication skills
Previous experience with administrative duties in an office setting is preferred
Working knowledge of Microsoft Office Suite and is considerably tech-savvy
Google Sheets Proficiency Required
Outgoing Personality
Organized
Professional and reliable
Willing to go above and beyond

Responsibilities

Serve as the primary point of contact for assigned clubs, addressing inquiries and resolving membership issues in a timely manner
Receive and process all membership changes and billing issues
Maintain accurate and up-to-date member information in the company’s database or CRM system.
Collaborate with other departments to resolve account discrepancies, billing issues, or membership concerns.
Prepare and distribute regular reports on membership activity, billing, or other relevant metrics.
Support any other tasks and duties assigned by leadership to support the office