Administrative Assistant

The Fedcap Group • New York, NY

23d • $19 - $20

About The Position

The Administrative Assistant is responsible for providing administrative support services for staff and participants assigned to WeCARE as well as managing activity in busy reception areas.
Your responsibilities will include:
Provide participant reception services including, greeting participants, answering, and directing phone calls.
Perform telephone outreach to individuals who failed to report for appointments.
Print reports and review for errors and inconsistencies.
Explains process and services to participants and obtains participant signatures for consent.
Assist in scheduling participant appointments.
Maintain participant medical documents, attendance records and files.
Enter participant demographic data and action codes and scan documents into computerized databases.

Requirements

• High school diploma or GED required.
• One (1) or more years of satisfactory full-time administrative support experience.
• Ability to work with people from diverse backgrounds and be sensitive to maintaining confidentiality.
• Ability to be patient and sensitive to individuals with disabilities.
• Ability to enter data into specialized database.

Nice To Haves

• Bachelor or associate degree from an accredited college or university preferred.
• Experience working with public assistance recipients, homeless, formally incarcerated, and/or those affected by the challenges associated with poverty a plus.

Responsibilities

• Provide participant reception services including, greeting participants, answering, and directing phone calls.
• Perform telephone outreach to individuals who failed to report for appointments.
• Print reports and review for errors and inconsistencies.
• Explains process and services to participants and obtains participant signatures for consent.
• Assist in scheduling participant appointments.
• Maintain participant medical documents, attendance records and files.
• Enter participant demographic data and action codes and scan documents into computerized databases.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees