Administrative Assistant - Patient Support Services

Circle of Life • Springdale, AR

1d • Onsite

About The Position

Provides administrative and clerical support for Patient Support Services (PSS) departments.

Requirements

• Minimum 2 years of experience in administrative role, preferably healthcare related.
• Knowledge of a variety of databases and able to teach to their functionality.
• Able to work collaboratively with other departments and consider their operations when implementing change.

Responsibilities

• Takes primary responsibility for the creation and distribution of all printed communications related to PSS departments
• Assists with the coordination and execution of annual memorial and other program events.
• Maintains and updates bereavement and other PSS databases.
• Creates the Bereavement Tracking Forms prior to each IDT meeting and enters notes into the electronic health records.
• Works closely with grief counselors, chaplains, interns, and volunteers that assist in the program and mentors volunteers as needed.
• Maintains and updates community bereavement database.
• Responsible for collecting Military History Checklist from Social Workers and distributing military certificates to patients and families.
• Organizes and maintains bereavement educational and group meeting material. Orders content for bear bags and organizes children's grief materials.
• Coordinates and schedules groups and other appointments as requested by the Bereavement & Spiritual Care Manager.
• May be assigned special projects by the Chief Clinical Officer or the Executive Medical Director.
• Provides phone support and cross coverage for receptionists, clinical records assistant, and other administrative assistants as needed.
• Demonstrates compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public.
• Represents Circle of Life to the community in a positive manner.
• Demonstrates flexibility, versatility and a positive attitude in integrating additional duties.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed