Administrative Assistant

AFL Telecommunications•Kent, WA

3d•$25 - $35•Hybrid

About The Position

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $1.5B in revenue, and employ approximately 7,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.

Requirements

High school diploma or GED
2+ years of previous work experience
Customer service and data entry experience
Excellent verbal and written communication skills
Proficient with MS Office, Oracle and Salesforce.com
Effectively manage and prioritize multiple tasks or requests in a fast-paced environment.
Accurate and prompt processing of tasks and transactions

Nice To Haves

Attention to detail
Picks up on new tasks quickly
Possess excellent collaboration skills to ensure good working relationships within the business unit
Strong problem solver; Ability to think outside the box and make suggestions for improvements with processes and procedures

Responsibilities

Answer incoming telephone calls, determine purpose of callers and forward to appropriate personnel or department. Answer general inquiries.
Welcome on-site visitors, determine nature of business and announce visitor to appropriate personnel. If applicable, ensure AFL host adheres to the guidelines for foreign visitors.
Maintain the visitor log and visitor badges
Order, receive and maintain all office and kitchen supplies
Organize and distribute incoming mail
Ensure office organization in order to maintain a professional office appearance
General data entry as needed
Create and distribute daily reports to applicable individuals
May review and edit product materials, or other documents
Perform customer service audits to ensure accuracy and report findings
Adhere to and promote the environmental, health & safety policies of AFL