Administrative Assistant

FAMILY ENDEAVORS INC • Killeen, TX

1d • $19 - $22

About The Position

JOB PURPOSE: To provide exceptional customer service to both external and internal customers. To create a positive first impression for callers and visitors and provide a prompt and correct response to each.

Requirements

• EDUCATION: High school diploma or equivalent and 3-5 years related experience.
• EXPERIENCE: 3 – 5 years strong administrative/clerical experience, 5+ years preferred; 2-3 years supervisory experience preferred; 2-3 years in a customer service focused environment preferred.
• ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer’s sole discretion.
• LICENSES: Driver’s License with clear record.
• VEHICLE: Must have daily use of a vehicle without prior notice.
• OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others. Must be available and willing to work nights, weekends and holidays as required to meet business needs.

Responsibilities

• Answer multi-line telephone system in a prompt and professional manner: Route the in-coming call to the appropriate party. Ensure messages are complete, accurate and transmitted to appropriate person. Screen calls when requested. Be knowledgeable of department’s staff and what calls are referred to which staff for efficient handling. Be knowledgeable on purpose and general operation of various programs being directed by the clinic so as to be able to intelligently communicate data to visitors.
• Responsible for scheduling of appointments, meetings, agenda items.
• Welcome and greet visitors in a friendly and professional manner. Determine nature of the visit, who they need to speak with. Promptly notify appropriate staff of visitor’s arrival.
• Maintain a neat, inviting and professional appearance in lobby and public areas on the ground floor. Keep front desk orderly and professional. Do not eat meals at Reception Desk or in Reception Office.
• Receive and sign for deliveries and notify recipient.
• Redirect clients to locations for services not offered in the Main Office building.
• Maintain building security by locking and unlocking doors as necessary; identifying visitors and controlling access to office areas.
• Other duties as assigned.
• Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED