Administrative Assistant

Soleo Health•Dublin, OH

1d•Onsite

About The Position

Soleo Health is seeking a Full-time Administrative Assistant to support our national Specialty Infusion Pharmacy patients in the Dublin, OH and surrounding areas. Join us in Simplifying Complex Care! The Administrative Assistant is responsible for the day-to-day functioning of the office. The Administrative Assistant lends administrative support to ensure efficient operation of the office. This role involves managing a variety of administrative tasks, supporting staff, and assisting in the daily operations of the pharmacy team, and nursing team.

Requirements

High school diploma or equivalent; an associate degree or certification in office administration is preferred.
Minimum of one-year administrative experience, preferably in office management
Proficiency in Microsoft Office Suite
Excellent writing and communication skills
Excellent customer service skills
Excellent organizational skills
Must be able to work 100 percent in office
Must be able to work Full-time, Monday-Friday 11:30am-8pm, flexibility required, 40 hours per week
Must have strong customer service, Microsoft Office skills, phone skills and ability to have oversight of call flow for incoming regional calls
Must be able to work in a fast paced environment
Must have Medical Administrative experience- preferred infusion knowledge

Nice To Haves

Prefer experience using the following systems/software/tools: CPR+, Insight, Teams, Genesys, Outlook, etc.

Responsibilities

Perform clerical duties that assist in the overall productivity and organization of the assigned region.
Answer phone calls- routing to the appropriate recipient and take messages as necessary
Maintain electronic and hard copy filing systems.
Handle all incoming and outgoing mail.
Office supply management and ordering.
Clerical duties such as typing, photocopying, and scanning.
Plan meetings and take detailed minutes.
Write and distribute emails to the entire team as needed.
Greet and assist patients and visitors in a professional and friendly manner.
Act as a point of contact for internal and external clients
Provide general support to visitors.
Support nurse manager, pharmacy manager, and operation director with office related tasks as requested.
Assist executive assistants with any assigned tasks including but not limited to on-site visits by the executive team.
Train new staff on use of basic office equipment including but not limited to phone system use, copier, and postage machine.