Administrative Assistant Housing Monsignor Bishop Manor

Catholic Charities of Central Florida Inc•Orlando, FL

10d

About The Position

SUMMARY The Administrative Assistant performs clerical duties for the Property Manager and other staff members assisting with program functions, including telephone and personal contact with clients and the community in general. Performs data entry tasks and generates timely monthly reports. Essential Duties & Responsibilities: Include the following. Other duties may be assigned: General functions Responsible for filing all documents and ensuring that these are current and professionally managed. Must have good telephone skills with a hospitable demeanor, greets the public professionally, screens incoming calls, and schedule appointments. Input work orders in RealPage Property Management Software and monitor their completion. A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance . Manage all data entry, notate and record all activities First point of contact for tenants and applicants. Provide information about housing programs, policies, and procedures Process and assist with waitlist, applications, renewals, and eligibility documentation, preparation of lease. Verify applicant and tenant information (income, bank statements, identification & eligibility documentation) date stamp all information received. Track application and renewal status and meet all renewal and vacant deadlines. Be able to help prospects with applications, input applications and manage the waitlist Applies excellent proofreading and writing skills to prepare, review, and edit correspondence, reports, and other written materials for accuracy and clarity. Oversees the general upkeep, organization, and orderliness of the office to maintain a professional and welcoming environment. Manages email, letters, phone calls and internet correspondence, ensuring timely responses and proper documentation of communications. Operates and maintains office equipment, including copier, printer, scanner, fax, and other standard office technology. Opens and distributes mail. Opens, sorts, and distributes incoming mail in a timely and confidential manner. Coordinates events, projects, Schedule appointments, meetings, and property viewings. Demonstrates strong organizational skills and attention to detail by appropriately prioritizing inquiries, tenant complaints, tasks, and deadlines. Have or obtain Knowledgeable of housing rules and regulations such as Fair Housing, the Americans with Disabilities Act, and reasonable accommodations and abide by these laws. Have a commitment to Catholic values and support the tenants of Catholic Social teaching. Maintains appropriate professional boundaries with clients and staff while fostering respectful and effective working relationships Balance team and individual responsibilities, exhibit objectivity and openness to other views; give and welcome feedback; contribute to building a positive team spirit. Be willing to accept and work within the agency philosophy. Be willing to follow agency policies and procedures. Consistently demonstrates high standards of professional conduct, personal integrity, and ethical behavior.

Requirements

High School graduate with some College is preffered.
Must have at least 3 years of experience in secretarial work in an office setting.
Have the ability to communicate effectively both verbally and written.
Demonstrate experience with Microsoft Office Professional including Word Excel, and PowerPoint. Operate the office equipment including a multiple line telephone system, copy machine, FAX, scanner, etc.
Requires an appreciation and respect for the Catholic Church and its teachings.
Church employees must conduct themselves in a manner that is consistent with and supportive of the mission and purpose of the Church.
Their public behavior must not violate the faith, morals or laws of the Church or the policies of the diocese.
Excellent analytical skills and problem-solving capacity.
Ability to effectively prioritize tasks and time demands.
Ability to maintain a high level of confidentiality around financial information.
Good written and oral communication skills.
Ability to read and analyze routine correspondence and compose appropriate responses.
Must have an excellent command of the English language.
Ability to record and compose in minutes.
Ability to respond to common inquiries from tenants or members of the business community.
Confidentiality is essential.

Nice To Haves

High School graduate with some College is preffered.
Have or obtain Knowledgeable of housing rules and regulations such as Fair Housing, the Americans with Disabilities Act, and reasonable accommodations and abide by these laws.

Responsibilities

Responsible for filing all documents and ensuring that these are current and professionally managed.
Must have good telephone skills with a hospitable demeanor, greets the public professionally, screens incoming calls, and schedule appointments.
Input work orders in RealPage Property Management Software and monitor their completion.
A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance .
Manage all data entry, notate and record all activities
First point of contact for tenants and applicants. Provide information about housing programs, policies, and procedures
Process and assist with waitlist, applications, renewals, and eligibility documentation, preparation of lease.
Verify applicant and tenant information (income, bank statements, identification & eligibility documentation) date stamp all information received.
Track application and renewal status and meet all renewal and vacant deadlines.
Be able to help prospects with applications, input applications and manage the waitlist
Applies excellent proofreading and writing skills to prepare, review, and edit correspondence, reports, and other written materials for accuracy and clarity.
Oversees the general upkeep, organization, and orderliness of the office to maintain a professional and welcoming environment.
Manages email, letters, phone calls and internet correspondence, ensuring timely responses and proper documentation of communications.
Operates and maintains office equipment, including copier, printer, scanner, fax, and other standard office technology.
Opens and distributes mail. Opens, sorts, and distributes incoming mail in a timely and confidential manner.
Coordinates events, projects, Schedule appointments, meetings, and property viewings.
Demonstrates strong organizational skills and attention to detail by appropriately prioritizing inquiries, tenant complaints, tasks, and deadlines.
Have or obtain Knowledgeable of housing rules and regulations such as Fair Housing, the Americans with Disabilities Act, and reasonable accommodations and abide by these laws.
Have a commitment to Catholic values and support the tenants of Catholic Social teaching.
Maintains appropriate professional boundaries with clients and staff while fostering respectful and effective working relationships
Balance team and individual responsibilities, exhibit objectivity and openness to other views; give and welcome feedback; contribute to building a positive team spirit.
Be willing to accept and work within the agency philosophy.
Be willing to follow agency policies and procedures.
Consistently demonstrates high standards of professional conduct, personal integrity, and ethical behavior.