Administrative Assistant - DHS - Notional

Acuity International•Phoenix, FL

23h•Onsite

About The Position

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career! Please be aware of employment scams where hackers pose as legitimate companies and recruiters to obtain personal information from job seekers. Please be vigilant and verify the authenticity of any job offers or communications. We will never request sensitive information such as Social Security numbers or bank details during the initial stages of the recruitment process. If you suspect fraudulent activity, contact us directly through our official channels. Stay safe and protect your personal information. Position contingent upon successful contract award. Location TBD Clearance Level T2 – Moderate Risk Public Trust (MRPT) Primary Function The Medical Administrative Assistant provides critical support to the healthcare team within the ICE Detention Facility. This role ensures the smooth operation of medical administrative functions, including scheduling, documentation, and coordination of care. The assistant serves as a liaison between medical staff, detainees, and facility administration, maintaining confidentiality and compliance with federal standards.

Requirements

Minimum of 3 years work experience in administration field.
Some medical administration experience preferred.
Certified In CPR/First Aid
Experience working with unit operating practices, such as record keeping systems
Ability to work both independently and to work positively within a team environment maintaining professionalism.
Proficiency with computer and common office equipment, as well as with MS Office products required.
Ability to adapt to sudden changes and flexibility in work requirements to include potential shift changes based on operational needs and/or command priorities.
Strong problem-solving skills to research and resolve inquiries and respond in a timely manner.
Ability to work well with senior management and across functions to achieve business objectives.
Self-starter who is action oriented and possesses a strong sense of urgency.
Must be able to perform duties in a stressful and high paced environment without physical limitations.
Ability to adapt to sudden changes and flexibility in work requirements to include potential shift changes based on operational needs and/or command priorities.

Nice To Haves

Bilingual (English/Spanish or other relevant languages) preferred
Has undergone a federal investigation at the level of Tier 2 or higher; has been granted favorable suitability/eligibility and has not had a break in service for more than 24 months.
DHS or ICE detention center experience.

Responsibilities

Routine logistical support tasks such as receiving material and routing it to a responsible party.
Coordinates and implements office services, interprets and communicates operating policies.
Analyzes Health unit operating practices such as record keeping systems, forms control, office layout, and creating new systems or revising established procedures.
Locates and compiles information and formats reports, graphs, tables, records and other sources of information.
Assembles and categorizes facts and figures for written computation and calculations.
Uses various software applications, such as spreadsheets to manipulate and/or format data and/or reports.
Identifies “close calls” and/or safety concerns to supervisory personnel.
Reviews and answers correspondence
Coordinates collection and preparation of operating reports such as time and attendance, terminations, and budget expenditures
Answers calls, schedules appointments, greets patients, and organizes files.
Updates and maintains patient charts
Monitors radio communication and internet communication.
Assists with managing the day-to-day activities and prioritizing tasks.
Attends and participates in a variety of meetings and task force groups to improve quality and outcomes, communicate issues, obtain approvals, resolve problems and maintain specific level of knowledge pertaining to new developments, new task efforts, and new policy requirements.
Comply with all applicable Acuity standards and guidelines.
Operates personal computer to access e-mail, electronic calendars, and other basic office support software.
Preparing administrative correspondence and reports as required.
Assist with patient care within the current scope of practice, as needed.
Other duties as assigned.