Administrative Assistant

Mercy Medical Center•Baltimore, MD

22d

About The Position

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025. As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family. The Administrative Assistant is responsible for processing correspondence for the department and to schedule meetings for the physicians and other administrative staff. The Administrative Assistant acts independently to implement, perform, and oversee functions that provide administrative support to various departments. Establishes a cooperative working relationship with staff, physicians and administration to facilitate timely and high quality completion of work. Creates a positive office image by responding professionally to all patients, staff and other customers. Performs and manages basic office operations and works with the staff and physicians to facilitate the daily flow of the practice. Responsibilities may also include greeting, registering and scheduling patients in the computer system as well as assisting the surgical coordinator with the scheduling of surgical patients when needed.

Requirements

High School Diploma or GED
Must possess a minimum of 2 years experience as an administrative assistant or comparable qualifications
Microsoft Word, Power Point, Excel
Microsoft Outlook
Meditech (if applicable to position)
Epic (if applicable to position)
Performance Manager/NetLearning
Computer proficiency and technical aptitude with the ability to utilize one or more of the following:
Must be able to read, write, and speak the English language in an understandable manner.
Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
Must be able to follow written and oral instructions.
May be required to travel to satellite offices.
Must be able to travel to other locations as directed by management.

Responsibilities

processing correspondence for the department
schedule meetings for the physicians and other administrative staff
implement, perform, and oversee functions that provide administrative support to various departments
establish a cooperative working relationship with staff, physicians and administration to facilitate timely and high quality completion of work
create a positive office image by responding professionally to all patients, staff and other customers
perform and manage basic office operations and works with the staff and physicians to facilitate the daily flow of the practice
greeting, registering and scheduling patients in the computer system
assisting the surgical coordinator with the scheduling of surgical patients when needed

Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category
Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
403(b) retirement plan with generous company match and “catch up” provision
Paid Time Off (PTO) & company paid holidays
Tuition reimbursement
Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
Employer paid Short & Long Term Disability benefits for eligible employees
Voluntary Benefits
Discounts on auto & home insurance and Verizon plans
Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values