Administrative Assistant

Southeast Elevator•Fort Pierce, FL

11d•Onsite

About The Position

Southeast Elevator, the region’s leader in servicing and installing in-home elevators, is looking for a motivated Administrative Assistant to support our growing team. This position plays an important role in a fast-paced environment and requires someone who is adaptable, highly organized, and able to manage multiple responsibilities while maintaining strong attention to detail. This is an office-based position located in Ft. Pierce, Florida.

Requirements

Strong interpersonal skills to interact effectively with customers and Southeast Elevator personnel
Excellent organizational skills with strong attention to detail
Self-starter with the ability to work independently
Knowledge of standard office practices and procedures
Ability to follow written and verbal instructions
Proficiency in Microsoft Office and Google Sheets
Strong phone etiquette, call-handling skills, and active listening abilities
Familiarity with CRM systems and customer service practices
Customer-focused mindset with the ability to adapt to different communication styles
Strong written and verbal communication skills
Ability to multitask, prioritize, and manage time effectively

Nice To Haves

High school diploma or equivalent

Responsibilities

Answer incoming phone calls and direct them to the appropriate personnel
Open and distribute incoming mail and UPS deliveries
Assist with outgoing USPS and UPS shipments as needed
Follow established communication procedures, guidelines, and policies
Maintain records of customer interactions, process customer accounts, and file documentation
Work with contractors and homeowners to gather required information to support Project Manager and Sales in providing accurate quotes
Provide administrative support to managers, including special projects as requested
Contact customers to schedule annual maintenance appointments
Assist with scheduling service appointments and answering related calls
Build and maintain strong customer relationships through open and professional communication
Perform basic bookkeeping data entry, including bill processing and accounts receivable follow-up
Perform other duties as assigned