Administrative Assistant

Serenity Mental Health Centers•Lehi, UT

8h•Onsite

About The Position

The Administrative Assistant provides high-level administrative and operational support to the SVP of Marketing and the Director of Patient Care Coordination within a dynamic mental health organization. This role helps ensure smooth departmental operations through effective scheduling, communication, coordination, and project support. The ideal candidate excels in a fast-paced environment, demonstrates exceptional attention to detail, and has a passion for supporting work that directly impacts patient care and mental health access.

Requirements

2+ years of administrative support experience; experience in healthcare or mental health strongly preferred.
Prior experience supporting senior leaders (SVP, Director level) with complex administrative needs.
Strong organizational and multitasking skills with the ability to prioritize independently.
Excellent written and verbal communication abilities.
Proficient in Microsoft Office Suite, Teams, Outlook, and online project management tools (e.g., Asana, Monday.com, Trello).
Ability to handle sensitive information with professionalism, discretion, and strict confidentiality.
Comfortable working in a fast-moving environment with shifting priorities.
Passion for mental health, patient care, and mission-driven work.
5 + years of experience
Microsoft Suite – Outlook, Word, Excel, PowerPoint, Teams
Confidential, attention to detail and professional.

Nice To Haves

Experience coordinating patient workflows or supporting care teams.
Familiarity with marketing processes, tools, or campaign execution.
Knowledge of HIPAA or other healthcare compliance standards.

Responsibilities

Manage complex calendars for the SVP of Marketing and Director of Patient Care Coordination, including scheduling meetings, prioritizing appointments, and coordinating cross-functional availability.
Prepare meeting agendas, take clear and concise minutes, and track action items through completion.
Serve as a liaison between internal teams, external partners, providers, and patients when needed, ensuring communication is timely, professional, and accurate.
Assist with marketing initiatives by coordinating deadlines, supporting campaign organization, preparing materials, and monitoring project progress.
Support patient care operations by helping organize workflow processes, updating documentation, and maintaining accurate patient coordination records as directed.
Draft, edit, and format professional correspondence, reports, presentations, and other documents.
Manage travel arrangements, expense reports, reimbursements, and procurement of supplies or materials.
Maintain organized digital and physical filing systems in compliance with privacy and healthcare confidentiality requirements (e.g., HIPAA).
Support onboarding of new staff within the Marketing and Patient Care Coordination teams as needed.
Assist with special projects, department initiatives, and operational improvements.