About The Position

The secretary is responsible for performing clerical duties using specific knowledge of the program and program procedures. Duties may include scheduling appointments, billing clients, and compiling and recording client charts, responsibilities for client records, reports, and correspondence.

Requirements

  • High School diploma or equivalency.
  • Will support families that predominantly speak Spanish or Bengali and others, may be required depending on client needs.
  • 2 years related experience.
  • Proficiency in Microsoft Office and Excel.
  • Superior typing skills (60 -70 wpm).

Responsibilities

  • Screen incoming telephone calls and direct to appropriate staff; record and transmit messages as needed. Announce clients and visitors.
  • Schedule and confirm client appointments.
  • Interview clients to complete documents, case histories, or forms, such as intake or insurance forms.
  • Responsible for fees, deposits, and reconciliations.
  • Prepare and maintain client records and correspondence files (i.e., reports, invoices, financial statements, letters, case histories and medical records.
  • Perform various administrative functions, such as ordering and maintaining an inventory of supplies.
  • Other related duties as assigned.
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