Administrative Assistant

Guardian Fleet Services • Columbus, OH

45d

About The Position

The Administrative Assistant will support daily operations by coordinating communication, maintaining records, and assisting both management and field staff.

Requirements

• Strong customer service skills and a professional demeanor
• Excellent verbal and written communication skills in both English and Spanish
• Ability to communicate calmly and effectively in fast‑paced situations
• Basic technology proficiency, including GPS, company software, and mobile devices
• Working knowledge of Microsoft Office Suite
• High school diploma or equivalent required
• Experience in a busy office setting
• This role requires frequent use of hands for typing, filing, and handling documents.
• Occasional physical activity may include lifting or moving up to 20 pounds, stooping, reaching, carrying, pushing, pulling, bending, climbing, and other tasks requiring physical stamina.
• Good hearing and vision are essential.

Nice To Haves

• Knowledge of towing industry practices, costs, and methods is a plus
• Ability to positively motivate and support a team of drivers

Responsibilities

• Dispatch and manage incoming calls with professionalism and accuracy
• Provide administrative support to office and management teams
• Liaise with vendors, clients, and drivers to ensure smooth operations
• Assist with Accounts Payable and Accounts Receivable
• Support lien processing and auction documentation
• Assist with billing reviews, cash handling, and payment verification
• Demonstrate strong customer service, organizational, and problem‑solving skills
• Maintain and update databases, records, and filing systems
• Exhibit excellent listening, verbal communication, and telephone skills
• Manage time effectively and handle multiple tasks with attention to detail
• Perform additional duties as assigned

Benefits

• Paid Holidays
• Two medical plans
• Two dental plans
• Vision
• $15K Employer paid Life and AD&D
• Voluntary Insurance plans
• 401(k) Plan
• Short Term Disability
• Long Term Disability
• Hospital Indemnity
• Cancer plan
• Accident
• PTO
• Employee Assistance Program
• Sign on Bonus
• Employee Referral Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED