Part Time Administrative Assistant - New Path Treatment Center

EAC Network•Village of Hempstead, NY

4d•$20 - $22•Onsite

About The Position

Are you passionate about making a difference in the lives of others? EAC Network, a leading not-for-profit agency dedicated to empowering and supporting over 70,000 people through 120 impactful programs across Long Island and NYC, is seeking a motivated part-time Administrative Assistant to join our New Path Treatment Center located in Hempstead NY. Wage: $20 to $22 per hour Schedule: Onsite - Monday to Thursday 4:30pm to 8pm ET (14 hours per week) Location: 175 Fulton Ave in Hempstead NY Suite 403 Primary Purpose of Job: The primary purpose of the EAC New Path Treatment Center Administrative Assistant is to manage the front desk and serve as the first point of contact for the outpatient substance use disorder program. The Administrative Assistant plays a critical role in creating a welcoming and supportive environment for clients seeking treatment.

Requirements

High school diploma or educational equivalent required.
Prior office experience preferred.
Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, and email and/or database software necessary to perform work assignments.
Must have a professional demeanor and excellent interpersonal skills
Detail oriented and time management skills required.

Nice To Haves

Associate degree in business administration or related field preferred.

Responsibilities

Greet all clients and ensure they sign in to the program on the sign-in sheet.
Assist new clients with the intake process, collecting necessary paperwork, and ensuring all documentation is complete and accurate. This includes verifying client information and maintaining confidentiality.
Collect fees for co-payments and self-pay for treatment services and track payment history.
Answer, screen, and direct phone calls and respond to all voicemails.
Schedule appointments and answer correspondence for Program Director and other staff.
Assist in entering information into OASAS and/or AWARDS databases.
Responsible for verifying Medicaid and Managed Care insurance through epaces and commercial plan websites at the time of the initial screening for each client.
Pre-screen and check-in clients for all treatment services.
Receive clients, visitors, and vendors at the front desk by greeting, welcoming, directing and announcing them appropriately.
Maintain a professional demeanor and a courteous and welcoming environment.
Protect client health information and adhere to state and federal confidentiality mandates.
Assist in managing appointments with the psychiatrist and nurse practitioner.
Assist in maintaining inventory of office supplies and submit purchase order requisitions.
Perform all other relevant duties as determined by Supervision and EAC NETWORK Administration