Assistant-Administrative- Riley Outpatient Center

Indiana University Health System • Indianapolis, IN

2d • Onsite

About The Position

We are seeking a detail-oriented and professional Administrative Assistant to join our Plastic Surgery department. This role is essential for ensuring smooth patient flow, accurate documentation, and effective coordination across multiple teams and departments.

Requirements

• High School Diploma/GED required
• 0–3+ years of relevant experience; prior administrative experience preferred
• Requires basic proficiency in MS office (Word, PowerPoint, Excel).

Nice To Haves

• Previous medical office experience is a plus!
• Proficiency in Cerner and MS Office (Word, PowerPoint, Excel)
• Strong customer service and communication skills
• Ability to multitask and work under pressure
• Professionalism and documentation accuracy
• Coachable and able to de-escalate situations effectively
• Experience in a matrix organization and complex work environment a plus

Responsibilities

• Perform patient check-out, scheduling, and insurance verifications
• Scan documents and manage RightFax communications
• Coordinate with RCS, Surgery Department, Eskenazi, and other partners
• Address basic administrative and technical issues as they arise

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees