Admin - Center Administrative Assistant

Active DayClifton Heights, PA
9h

About The Position

The Center Administrative Assistant provides support to the Center Director and all other Center Leaders in the general operation of the Center. The Center Administrative Assistant will work closely with referral sources and will schedule tours, coordinate admissions with case managers, families and the center team. In addition, the Center Administrative Assistant will also provide strong administrative support for the Center, including but not limited to answering phones, greeting visitors and families, etc. The Center Administrative Assistant ensures program compliance with company policies and procedures, and safety and regulatory standards. The Center Administrative Assistant is expected to lead by example; maintaining a positive attitude; being a thoughtful, supportive, productive and dependable co-worker; keeping our members safe; and always working to enhance the health and happiness of the people we serve and those who care for them.

Requirements

  • High school diploma or equivalent
  • Minimum one (1) year experience in an administrative role strongly preferred.
  • Excellent communication and interpersonal skills
  • Strong Computer skills, including MS Office (Excel and Word) and Outlook with the ability to pick up new systems easily.
  • Excellent written and verbal communication skills
  • Able to bend, pull, push, squat, turn, transfer and lift 50 pounds

Responsibilities

  • Schedule tours and coordinate admissions with case managers, families, and center team.
  • Enter all inquiries, attendance and new member information into the company’s Electronic Health Record System (CAD Care) and discharge members from system as directed by Center Director.
  • Tally meal check off sheets and complete Meal Stats monthly report, assuring complete eligibility forms for each member monthly.
  • Order members daily meals as needed.
  • Process petty cash and coding the Bills to be reviewed and approved by the Center Director, then forward to the Home Office to be processed.
  • Maintain current lists of members, family phone numbers, e-mails, care managers and other common data information.
  • Make calls to families and Care managers as requested to promote attendance or to seek authorization.
  • Oversees and maintains program areas, supplies, and equipment ensuring all are organized, clean, stocked and in good working order
  • Maintain supply of enrollment folders for use on tours.
  • Maintain Application and New Hire Packets.
  • Coordinate all interviews and maintain personnel files in accordance with all regulatory requirements.
  • Answer the phone, take detailed messages.
  • Route incoming mail, greet visitors and families.
  • This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.
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