Purpose: The Administrative Support Assistant (ASA) will organize and perform the routine tasks that support delivery of the services offered by Passages to Recovery Community and Treatment Services programs and at times provide support to Executive Leadership. Essential Duties and Responsibilities: include the following, other duties may be assigned as necessary: data entry; filing, production of reports, and other written material assisting with invoicing coordinating and setting up meetings, conference calls and events. managing office supply inventory office equipment inventory, repairs, and updates. reception duties receiving and distributing mail and parcel deliveries; and light cleaning and maintenance of common areas. other general administrative support tasks as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Competency: To perform the job successfully, an individual should demonstrate the following competencies: Ethics and Confidentiality – Comply with existing policy presented in employee handbook and its addendums. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; demonstrates flexibility in covering open shifts during staff shortages Verbal/Written Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings; Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information. Electronic Communication – Must be fluent in a variety of computer technologies including Outlook, Word and Excel Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions: Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Service –Manages difficult or emotional client situations; Responds promptly to client needs; Solicits client feedback to improve services: Responds to requests for service and assistance; Meets commitments. Teamwork - Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Put success of team above own interests; Supports everyone’s efforts to succeed; Adapts to changes in work environment; modifies or changes approach or method to best fit the situation. Leadership – Exhibits confidence in self and encourages confidence in others; Inspires and motivates others to do well; Accepts feedback from others; Gives appropriate recognition to others. Displays willingness to make decisions and includes appropriate people in decision-making process. Diversity – Shows respect and sensitivity for cultural differences; promotes a harassment-free environment Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; Asks for and offers help when needed Interested applicants who meet the requirements below will learn more about the responsibilities of this position during the interview process:
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED