Administrative Assistant

Washington State University • Pullman, WA

11d • Onsite

About The Position

The Administrative Assistant plays a critical role in supporting Human Resource Services by providing high-level administrative, operational, and customer service support. Serving as a key point of contact for the HRS office, this position manages daily office functions, supports departmental initiatives, and assists with personnel and fiscal processes through Workday. The role requires strong judgment and discretion in handling confidential matters, interpreting policies and procedures, and responding to inquiries from university stakeholders, while ensuring a professional and welcoming experience for all clients.

Requirements

• High school diploma or equivalent AND one year of clerical, office or administrative experience OR Equivalent education/experience.
• Strong computer skills, including demonstrated proficiency with Microsoft Office and Outlook software.
• Strong written, verbal, and interpersonal communication skills.
• Experience providing customer service.

Nice To Haves

• Proven ability to manage competing priorities and meet deadlines in a fast-paced office environment.
• Demonstrated ability to work independently and as part of a team.
• Excellent editing/proofreading skills.
• Experience working with confidential records.
• Demonstrated experience using Workday (HR, Payroll, Time & Absence, or Recruiting modules).
• Experience reconciling a purchasing card and processing travel reimbursements
• Experience serving as a point of contact and triaging multiple inquiries in an office environment.
• Experience ordering office supplies and tracking inventory.
• Human Resource experience in a higher education setting.

Responsibilities

• Manages daily office functions
• Supports departmental initiatives
• Assists with personnel and fiscal processes through Workday
• Handling confidential matters
• Interpreting policies and procedures
• Responding to inquiries from university stakeholders

Benefits

• WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED