Ergon Asphalt and Emulsions - Administrative Assistant

Ergon Asphalt and Emulsions•Roswell, NM

13d

About The Position

Ergon Asphalt and Emulsions, Inc. Produce and distribute various liquid asphalt products to the paving industry. We are an EEO/AAP Employer We are a great company with great pay and great benefits. Ergon Asphalt & Emulsions is a relationship-driven company that values each employee's willingness to learn and contribute to the team. We are family-owned with locations throughout the U.S. and Mexico, but we pride ourselves on maintaining a small-company feel. Ergon offers a competitive benefits package: 401(k), Health, Life, Dental, Holidays, Vacation, Sick Leave, Tuition Assistance, and Profit Sharing Ergon is an EEO/AAP Employer. Email your resume. No Walk-ins or Phone Calls will be accepted. Applicant will be contacted for interviews. Employment offer contingent upon pre-employment drug test, background check, and MVR.

Responsibilities

Customer Service Handle customer questions and information requests
Set up customer agreements in the transaction system
Take customer orders and schedule shipments
Coordinate customer orders with marketing and production staff
Maintain and utilize knowledge of carrier capability/availability/reliability and freight rates
If applicable, arrange transportation for customer shipments, including daily dispatching
Monitor shipped volumes relative to contract volumes and customer credit
Review daily transaction documents for completeness and accuracy
Resolve billing inquiries with customers and accounting staff
Production Support Enter receipt, shipment, & production data into the transaction system
Track inventory levels and order raw materials where appropriate
Handle administrative tasks and record keeping for product certification and regulatory compliance
Assist with reconciliation of the book to the physical inventory
Process invoices for payment and check requests, and resolve issues with Accounting
Be involved with or assist with the facilities driver certification process, contractor orientation, and visitor sign-in
Office Management Manage business information flows-internal reports, notices, etc.
Handle mail & shipping/receiving for the office and shipping product samples for the plant
Receive and direct visitors
Maintain hard-copy and electronic files for transactions, production, compliance, and related activities.
Maintain employment postings, business licenses, and other postings required by law
Maintain IT accounts, computer equipment, and office machines
Purchase office supplies and services
Maintain office housekeeping
Maintain office emergency response information & supplies -1st aid station, postings, materials
If applicable, process hourly timecards and submit to Payroll
If applicable, help organize and manage promotional information and material for Marketing