Administrative Assistant
About The Position
The Administrative Assistant / Front Desk Coordinator, reporting to the Office Manager, is responsible for supporting daily office operations and serving as the first point of contact for visitors, customers, and internal teams. This role ensures smooth front desk operations while providing administrative and operational support across departments. This position plays a key role in maintaining organization, supporting customer communication, and ensuring accurate documentation and data entry. The Administrative Assistant / Front Desk Coordinator works closely with Operations, Dispatch, and Office leadership to support day-to-day execution and overall office efficiency.
Requirements
- High school diploma or equivalent required
- 2–3+ years of administrative or office support experience preferred
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong organizational and time management skills
- Strong communication and customer service skills
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and accuracy
Nice To Haves
- Experience in transportation, logistics, or service-based industries preferred
- Bilingual (English/Spanish) preferred
Responsibilities
- Serve as the first point of contact for incoming calls, visitors, and general inquiries, directing appropriately
- Answer phones, transfer calls, take messages, and route communication to the appropriate department
- Schedule and coordinate appointments, meetings, and basic job-related activities as needed
- Collect, organize, scan, and distribute documents to appropriate departments
- Support manifest processing, including stamping, organizing, scanning, filing, and distribution as required
- Research and follow up on missing or incomplete documentation, including manifests
- Respond to customer inquiries and provide timely, professional support
- Enter and maintain data in tracking systems, spreadsheets, and internal reports
- Assist with daily administrative tasks to support office and operational teams
- Maintain organized filing systems (physical and digital)
- Support special projects and additional administrative duties as assigned
- Other duties as assigned
Benefits
- Competitive Hourly Pay: Market-based pay with annual performance reviews and pay increase based on company and individual performance.
- Comprehensive Benefits: Choose from one of three medical plans, based on your needs, dental, and vision coverage; along with 401(k) with 5% company match
- Career Growth: Training programs and advancement opportunities in wastewater operations and environmental services
- Paid Time Off: Generous PTO policy accrues from day 1, floating and company paid holidays.
- Additional Perks: Company-paid life and disability insurance, employee assistance program, and more
- Supportive Leadership: Leadership that values safety, professionalism and growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
