Administrative Assistant to Operations - The Citadel Foundation

The Citadel•Charleston, SC

About The Position

Serve as the Administrative Assistant to the Operations team as well as The Citadel Foundation’s data entry specialist, updating or adding information into the Foundation’s Raiser’s Edge (RE) database. Duties also include acting as The Citadel Foundation’s receptionist, answering the main phone line, first point of contact for walk-in traffic, and performing other related duties of varying complexity. The position reports directly to the Director of HR and Business Operations.

Requirements

Bachelor's degree required
Minimum of three years of general administrative experience
Demonstrated oral and written communication skills
Organizational skills
Must have knowledge of Word, Excel, Power Point
Ability to work effectively with other staff members and campus representatives
Ability to deal pleasantly and effectively with the public

Nice To Haves

Must have knowledge of Raiser’s Edge, RE NXT, Concur, Pledgemine software
2 years’ work experience in a non-profit organization
Familiarity with The Citadel

Responsibilities

Act as first point of contact for walk-in traffic
Manage phones, responding to donors and directing calls as needed
Manage [email protected] email address and addressing any inquiries and forwarding to the correct departments as necessary
Manage and order office supplies and be point of contact for all office supply vendors
Uses Concur to prepare monthly expense reports for several gift officers as well as the Director of Donor Relations
Assembly of large mailings, endowment reports assisting across departments
Maintain Raiser’s Edge (RE) records with address changes, corrections, additions
Maintain current board of directors’ lists and queries
Contact donors as needed
Assist COO/CFO, Director of HR & Business Operations, Communications, events and Director of Donor Relations as needed
Work closely with Director of Donor Relations and Gift Processing Manager to run, print, and distribute letters of acknowledgment for multiple departments.
Manage tribute letter process
Run weekly reports and process new donor and reactivated donor programs
Run, print, scan, and mail receipts and pledge reminders for the Gift Processing Manager
Inventory lifetime giving society medals, consecutive giving pins, tartans, etc. for budgetary purposes. Order as necessary with approval of Director of Donor Relations and COO/CFO
Assist with signature events with various duties such as printing nametags, merging and editing certificates, managing RSVPs for events including Leaders in Philanthropy and Scholarship Donor Events
Assist with cadet thank you letter project
Monitor the TCF events email accounts and respond accordingly to inquiries and donors
Other duties as assigned