Administrative Assistant & Project Manager
About The Position
A locally owned and nationally recognized Printing, Signage, and Marketing Services company is seeking an experienced and motivated Administrative Assistant & Project Manager to join our team. We offer a fast-paced, creative, and flexible work environment that empowers employees to work independently while being supported by a strong team of experienced professionals. Our client base is dynamic and engaging — ranging from Healthcare and Hospitality to Manufacturing, Real Estate, Contractors, and Construction companies. With the tools and technology we provide, we focus our energy on delivering an unparalleled experience for every customer we serve. This role is ideal for someone who thrives in a customer-focused environment, enjoys managing multiple projects, and takes pride in ensuring orders move smoothly from start to finish through our production process. You will serve as a key point of contact for customers while coordinating job details internally to ensure accuracy, quality, and on-time delivery.
Requirements
- A positive, detail-oriented, people-pleasing professional
- Willingness to be proactive, take initiative, and follow through
- Excellent verbal and written communication skills
- Strong computer skills and ability to learn new systems quickly
- A team player who enjoys collaborating to deliver projects on time
Nice To Haves
- Previous experience in a business-to-business environment
- Printing, signage, or related production experience
- Understanding of direct mail and automated marketing services
- Experience with PrintSmith or other print MIS/order software
Responsibilities
- Answer incoming phone calls and greet walk-in customers professionally
- Assess customer needs and gather detailed specifications for print and signage orders
- Input job specifications accurately into our order management system
- Manage orders through the print shop from start to completion
- Provide updates on project status, timelines, and customer questions
- Communicate clearly with production staff and team members to ensure smooth workflow
- Assist with filing, documentation, and maintaining an organized front office
- Support customers with a positive, solution-oriented approach
Benefits
- Bonus based on performance
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
