ADMINISTRATIVE ASSISTANT III (PUBLIC DEFENDERS OFFICE) Non-Union

Cook County•Chicago, IL

2d•Hybrid

About The Position

Under the general direction of the General Counsel to the Public Defender, supports file management and maintenance, assists with labor relations matters such as tracking discipline, grievances and contract bargaining. Provides logistical support; exercises discretion, sound judgment and personal initiative to determine and implement the proper approach or action to take in routine and non-routine situations relative to support operations of the General Counsel’s office. Interprets and adapts guidelines, including unwritten policies, precedents and practices. Acts as a resource person to deal with department-wide or county-wide rules, regulations and protocols as they impact on the specific work area or its personnel. Performs detailed review of legal and confidential records to identify privileged, sensitive, or exempt information. Prepares appropriate redactions and drafts supporting privilege logs as required. Assists in reviewing and categorizing records responsive to requests for information, ensuring accuracy, consistency, and compliance with disclosure obligations. Performs specialized and complex administrative work within an office, which may include a wide range of duties. Handle a variety of situations and contingencies that may arise. Assist in the coordination of various units or activities of the Department/Bureau. Assume primary ownership of key elements of administrative operations and support activities. Demonstrate expertise and comprehensive knowledge of various aspects of support operations within its parameters. Answer administrative questions and address unconventional issues. May perform other duties as assigned.

Requirements

Possession of a High School Diploma or General Education Development (GED) Certificate AND
Two (2) years of administrative, clerical, or operations or directly related experience OR
An equivalent combination of education and/or experience is required.
Ability to work with administrative, supervisory, technical, and professional personnel in the coordination and delivery of services as provided.
Advanced knowledge of specific organizational policies and procedures to answer moderately complex administrative questions and identify solutions that are often unconventional.
Ability to make sound decisions and carry out programs affecting one’s own work and the work of others in a changing work environment.
Skill in the application of basic organizational or bookkeeping principles and methods relative to maintaining important financial, statistical, or other records as required and skill in Microsoft Office Suite and other software applications.
Ability to guide team members in providing general support for the unit’s objectives.
Skill in performing moderately complex administrative and customer service tasks to identify new approaches to improve efficiencies.
Ability to collaborate with team members and entry-level management to provide moderately complex customer service requests and create effective relationships with others.
Ability to support peers and lower-level team members by providing basic to complex administrative and clerical support for the unit’s objectives.

Responsibilities

Supports file management and maintenance
Assists with labor relations matters such as tracking discipline, grievances and contract bargaining
Provides logistical support
Exercises discretion, sound judgment and personal initiative to determine and implement the proper approach or action to take in routine and non-routine situations relative to support operations of the General Counsel’s office
Interprets and adapts guidelines, including unwritten policies, precedents and practices
Acts as a resource person to deal with department-wide or county-wide rules, regulations and protocols as they impact on the specific work area or its personnel
Performs detailed review of legal and confidential records to identify privileged, sensitive, or exempt information
Prepares appropriate redactions and drafts supporting privilege logs as required
Assists in reviewing and categorizing records responsive to requests for information, ensuring accuracy, consistency, and compliance with disclosure obligations
Performs specialized and complex administrative work within an office, which may include a wide range of duties
Handle a variety of situations and contingencies that may arise
Assist in the coordination of various units or activities of the Department/Bureau
Assume primary ownership of key elements of administrative operations and support activities
Answer administrative questions and address unconventional issues
May perform other duties as assigned