Administrative Assistant III
About The Position
Join Our Team as an Administrative Assistant III Looking for a role where your organizational skills truly make an impact? As the Administrative Assistant III in our Housing Facilities office, you’ll be the hub of communication and coordination that keeps our operations running smoothly. From supporting staff and residents to ensuring documentation is accurate and in compliance, your work directly influences service quality and resident satisfaction. This position is key to providing reliable, responsive customer service within Housing Facilities, ensuring clear communication and timely support for students, residents and contractors. Housing Facilities is part of the Division of University Housing at the University of Wisconsin–Madison. Our team is responsible for the full spectrum of two distinct facilities operations, which include housekeeping, mechanical maintenance, infrastructure repairs and renewal, and long‑term capital planning, for both undergraduate students and graduate students and their families living with us. As a student service organization, Housing Facilities advances the university’s mission by delivering safe, well-maintained living and learning environments. The Residence Halls , consisting of 30 buildings and 2 million square feet, houses approximately 8,000 undergraduate students during the academic year and welcomes more than 18,000 conference and program guests each summer. In addition to living spaces, our operations support a wide range of programs and functions, including classrooms, office spaces, dining and culinary operations, marketplace venues, meeting rooms, and event spaces. University Apartments provides housing to an average of 2,500 residents in 1,240 apartments, serving a diverse community of graduate students, staff, and their families. The University Apartments community is located on over 80 acres of greenspace and also includes a large community center with a Housing-operated licensed early childhood education program. While most of our front-line staff and supervisors are hired with a primary unit location to serve residents and guests, specific to their role, our facilities team is committed to remaining flexible enough to support each other and our operations as needed throughout the year.
Requirements
- A minimum of 2 years of office experience providing customer service
- A valid driver’s license is required
Nice To Haves
- 3 or more years of office experience providing customer service
- Large database management experience
- Experience working in a residential setting
Responsibilities
- Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations
- Serves as a primary point of contact for individuals and groups, provides organizational information via phone, in person, and through other communication mediums
- Prepares and audits complex records, edits documents, and reviews work done by others
- Develops, sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures
- Develops, implements, and maintains methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures
- Train student staff in office related tasks
- Conduct building inspections.
Benefits
- competitive retirement and benefits package, including vacation, holidays, and paid time off.
- Benefits information can be found at ( https://hr.wisc.edu/benefits/ )
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
