About The Position

Performs complex administrative support work. Work involves disseminating information; maintaining filing systems; and providing guidance to others. Works under general supervision with moderate latitude for the use of initiative and independent judgment.

Requirements

  • Graduation from an accredited senior high school or equivalent or GED.
  • One year full-time, wage-earning customer service, clerical, secretarial, administrative support, technical program support, or criminal justice experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience.
  • Knowledge of office practices and procedures.
  • Knowledge of business terminology, spelling, punctuation, and grammar.
  • Skill to communicate ideas and instructions clearly and concisely.
  • Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
  • Skill to interpret and apply rules, regulations, policies, and procedures.
  • Skill in problem-solving techniques.
  • Skill in the use of computers and related equipment in a stand-alone or local area network environment.
  • Skill to prepare and maintain accurate records, files, and reports.
  • Skill to review technical data and prepare technical reports.
  • Skill in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs.
  • Skill to train others.
  • Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 15-44 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.

Nice To Haves

  • Experience in inmate classification preferred.
  • Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.
  • Skill to type 45 words per minute (with no more than 10 errors) preferred.

Responsibilities

  • Participates in the planning and execution of agency programs; assists in the development of administrative and technical assistance policies and procedures; and responds to inquiries regarding rules, regulations, policies, and procedures.
  • Prepares, edits, and distributes correspondence, reports, forms, and other documents; organizes the processing of inmate-related documents; performs complex typing and word processing; and maintains filing, record keeping, and records management systems.
  • Prepares and disseminates information concerning agency programs and procedures; provides liaison with program staff, other departments, organizations, and local, state, and federal law enforcement and corrections agencies; and develops and provides training and technical assistance in the program area.
  • Provides assistance answering and routing phone calls, taking messages, and greeting and directing visitors to the appropriate staff.
  • Performs a variety of marginal duties not listed, to be determined and assigned as needed.
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