Administrative Assistant II

Accurate PlacementPhoenix, AZ
$20 - $20Onsite

About The Position

Play a key role in ensuring smooth front desk operations and exceptional customer service. Assist with the daily coordination of administrative support.

Requirements

  • 2-3 years of client-facing or front desk experience.
  • Strong customer service orientation with excellent communication skills.
  • Proficiency in managing shared inboxes, phone systems, and mail distribution.
  • Ability to multitask in a fast-paced environment while maintaining attention to detail.
  • Reliable attendance and transportation (essential personnel role supporting all AZ departments).
  • Background check required

Responsibilities

  • Manage the warrant distribution process
  • Monitor and respond promptly to department requests via a shared inbox.
  • Serve as the primary front desk point of contact: greet and screen visitors, customers, and vendors, directing them to the appropriate staff.
  • Serves as a point-of-contact for the division when accepting legal documents, such as Garnishments and Service of Legal Process.
  • Answer incoming internal and external phone calls, provide accurate information, address inquiries, and resolve complaints efficiently; review and respond to all voicemail messages daily.
  • Receive, sort, scan, and distribute incoming mail and packages (including confidential items and ACH applications); prepare and send outgoing mail, while tracking correspondence daily.
  • Provide backup support on administrative projects and offer general administrative assistance to staff and management as needed.

Benefits

  • Available after eligibility period is met
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