Administrative Assistant II - Financial Aid

College of Southern Nevada • Charleston, SC

21h

About The Position

The College of Southern Nevada appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application: Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process. Required attachments are listed below on the posting. Your application will not be considered without the required attachments. Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted. If you are unable to attach the required documents to your online application or need assistance regarding the application process, please contact the Talent Acquisition team within Human Resources via email at [email protected] or call [phone] to be directed to the appropriate Recruiter. Job Description Based on the volume of applications received this recruitment may close at any time. Applicants are encouraged to apply as soon as possible. Under direct supervision, responsibilities include, but are not limited to: Engaging with the community to provide financial aid and general college information to prospective, returning students and/or parents regarding the financial aid process. Working with supervisors in complex situations regarding students/parents to create lasting relationships. Reviewing documents to ensure they are complete/accurate and data entry documenting receipt. Follow up by phone and/or email with students/parents if any documents are not legible for scanning. Scan documents and ensure copy scanned is clear and legible before filing them into students record for further processing. Rigorously protect student and family’s personal identification and data and adhere to sound safety/security practices. Participate in meetings and training sessions. Committed to fostering an environment that’s welcoming, inclusive, and respectful and working in a team environment. Complete other duties as assigned. CSN is a multi-campus environment, this position may be required to occasionally work at North Las Vegas or Henderson campuses as needed.

Requirements

• Graduation from high school or equivalent education and two years of clerical and administrative support experience which included experience in one or more of the following areas: maintaining records and files; preparing a variety of materials using a personal computer or word processor; assisting customers in completing forms and applications; and/or performing secretarial duties in support of professional staff; OR one year of experience as an Administrative Assistant I in Nevada State service; OR an equivalent combination of education and experience as described above.

Nice To Haves

• Experience in Financial Aid or high-traffic Student Service area preferred.

Responsibilities

• Engaging with the community to provide financial aid and general college information to prospective, returning students and/or parents regarding the financial aid process.
• Working with supervisors in complex situations regarding students/parents to create lasting relationships.
• Reviewing documents to ensure they are complete/accurate and data entry documenting receipt.
• Follow up by phone and/or email with students/parents if any documents are not legible for scanning.
• Scan documents and ensure copy scanned is clear and legible before filing them into students record for further processing.
• Rigorously protect student and family’s personal identification and data and adhere to sound safety/security practices.
• Participate in meetings and training sessions.
• Committed to fostering an environment that’s welcoming, inclusive, and respectful and working in a team environment.
• Complete other duties as assigned.
• CSN is a multi-campus environment, this position may be required to occasionally work at North Las Vegas or Henderson campuses as needed.

Benefits

• The College of Southern Nevada offers a generous benefit package, including an excellent 19.25% PERS retirement plan (a defined benefit plan), vacation & sick leave benefits, 12 paid holidays, educational benefits, and health insurance plans that can be added with flexible spending accounts or health savings accounts.
• Supplemental options (long term care, short term disability, and legal).
• Tuition discounts at the Nevada System of Higher Education (NSHE) institutions.
• As well as tuition discounts for spouses, domestic partners, and dependents.
• Perks encompassing on campus employee discounts, professional and personal development opportunities; and statewide employee purchase programs.
• Join a dynamic team investing in our future, Students First.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED