Administrative Assistant I - Patient Relations, Full-Time, Days

Northwestern Memorial Healthcare•Chicago, IL

4d•$17 - $24

About The Position

The Administrative Assistant I reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Administrative Assistant I performs a variety of clerical and secretarial duties to support the efficient and effective operation and activities related to the department under the direction of the Department Manager.

Requirements

High school diploma or equivalent
At least one year secretarial or related experience
Strong Microsoft Office skills
Excellent organizational, communication, and interpersonal skills
Must be able to follow directions independently

Nice To Haves

Advanced degree or certificate in secretarial administration
Three to five years secretarial experience
Healthcare experience

Responsibilities

Composes and types in an accurate and timely fashion confidential correspondence, memos, and minutes from oral dictation, record transcription, shorthand, or rough draft.
Manages telephone operations; answers, screens, and directs telephone calls.
Receives, screens, distributes or files all incoming correspondence and other mail.
Maintains a sufficient inventory of all office supplies and printed forms.
Provides calendar management support for the department manager; schedules meetings and meeting rooms; arranges for catering; confirms attendance; and supports in preparation and distribution of materials as necessary.
Utilizes Microsoft Office applications to design and lay-out presentations and reports.
Communicates (verbally and written) with a wide range of departments, employees, vendors, and physicians; and serves as a liaison on behalf of the department Manager to foster strong working relationships.